System Administrator / Help Desk specialist.

We’re looking for a talented IT and Help Desk to join our Elementor team.

What do we do?

Elementor is the leading website building platform for WordPress professionals. Our vision is to empower web creators – developers, designers, and marketers, with the ability to create their future one pixel at a time. We provide our users with everything they need to succeed. A new website is created every 10 seconds using Elementor!

Since we launched in Israel in 2016, we have expanded to more than 180 countries, with more than 13M websites powered by Elementor. More than 8.4% of all websites around the world are built using Elementor!

How do we do it?

At Elementor, we’re building the future of web creation. We believe in empowering our employees and our users, enabling people to grow. Creativity, professionalism, curiosity, motivation, and friendship are the driving force behind our journey, and we take great pride in the people of Elementor who lead the company’s constant scaling.

Responsibilities:

1. Perform essential IT and help desk operations and support efforts, including the configuration and reliable operation of computer systems, security tools, corporate network, equipment inventory, and communication systems.
2. Be a focal point for any IT-related issues via tickets/emails, prioritize, and assist in a timely manner and in a dynamic environment.

Ownership:

• Great decision-making skills.
• Excellent communication skills.
• Strong creative and analytical thinking.

Requirements:

• 3+ years of proven hands-on experience in IT, network administration, or systems administration.
• Experience with identity and access management services Okta – knowledge in profile editor and custom configuration & Proven experience managing Google Workspace and Microsoft 365 – MUST
• Experience with MDM solutions for MacOS and WindowsOS (Jamf, InTune, etc) – MUST
• Vast experience managing SaaS services (Jira, Slack, Confluence, etc.) – MUST
• Hands-on experience and understanding of MacOS & Windows operating systems.
• Fluent English, which will be demonstrated on an ongoing basis by excellent collaboration and communication skills (both written and verbal).
• Great decision-making skills.
• Strong creative and analytical thinking.